Option 1 – Just the kit, Option 2 – Clinic visit, Option 3 – Home visit
Option 1 – Just the kit, Option 2 – Clinic visit, Option 3 – Home visit
VIVO Clinic are now offering COVID-19 IgG Antibody Test Phlebotomy Kits, to help people find out if they have previously been infected with the coronavirus. When you purchase this test kit, you will receive a vacutainer kit with all the components that are needed for a qualified Medical Professional such as a nurse or a Phlebotomist to take a blood sample directly from the vein. Following this, the sample will be sent to the CQC registered laboratory that we have partnered with, who will perform Abbott’s IgG Antibody Test using the Architect Machine.
Please note that if you purchase this type of test kit, it is your responsibility to source a qualified Medical Professional or Phlebotomist to collect your sample. Alternatively, you can purchase our Phlebotomist IgG Antibody Test, and arrange for one of our Phlebotomists to visit your home.
Public Health England have evaluated Abbott’s IgG Antibody Test for venous samples. Please see the report here.
A vacutainer contains components such as a ‘butterfly’ needle and a blood sample collection tube to enable a qualified Medical Professional or Phlebotomist to take a venous blood sample. It is important to remember that you must not attempt to take the sample yourself.
Royal Mail is not accepting any Covid-19 samples at post office counters or non-priority postboxes. All samples must be posted in a priority postbox.
This is because the postal workers collecting from priority postboxes have the proper PPE (personal protective equipment) in order to safely handle the samples.
Your return envelope will have a sticker identifying it as a Covid-19 sample.
We recommend that you do this before you order the COVID-19 IgG Antibody Test Phlebotomy Kit.
You must not carry out sample collection yourself. A venous sample must be collected by a nurse, Phlebotomist, a qualified Medical Professional or a Doctor. You must source and arrange an appointment with a qualified practitioner for sample collection to take place.
If you place your order before midday, it will be processed within the next 2 working days. If you place your order after midday, your order will be processed within 48 hours from the next working day.
We recommend that you arrange this appointment once you have received a tracking number for the delivery of your testing kit.
Once the sample has been collected, you should send this to the laboratory on the same day, in the pre-paid postage envelope provided. You must send the sample on the same day it is collected to avoid issues such as clotting which may prevent the laboratory from testing your sample. When the laboratory has received your sample, they will perform the Abbott Antibody Test.
You will be sent an email with a secure link to your results within 48 hours once the laboratory has received your sample.
You can purchase the IgG Antibody Test Phlebotomy Kit at any point.
If you have suffered from symptoms of COVID-19, you should undergo sample collection at least 14 days after symptoms are first present. This is because it takes time for antibodies to develop in response to an infection, so you must wait until the detection rate is higher. If you collect a sample before this point, you may receive a false negative result, as there may not be enough antibodies to be detected.
Therefore, when you arrange for a qualified practitioner to collect a venous sample using the vacutainer kit provided, you should make sure this appointment takes place at least 14 days after you first experience symptoms of the coronavirus.
It is important to note that when you purchase the COVID-19 IgG Antibody Test Phlebotomy Kit, you are agreeing that it is your responsibility to source a qualified practitioner to carry out sample collection.
You will receive a vacutainer kit, which will include a blood collection tube, a ‘butterfly’ needle and a plastic wallet to contain the sample. This will enable your qualified Medical Professional or Phlebotomist to collect a venous sample directly from your vein.
You must not attempt to use the kit yourself to obtain a blood sample without the necessary qualifications. If you do so, VIVO Clinic are not responsible for any injury caused, or the inability to produce results from your sample.
Once the sample has been collected, it must be sent to the laboratory that we have partnered with in the pre-paid postage envelope provided. You must fill out the relevant paperwork and ensure you place this in the envelope along with your sample.
By using a laboratory test, where samples are examined by laboratory professionals from a CQC registered laboratory, this guarantees a higher level of accuracy.
Sample collection can take place from the comfort of your own home; however, this must be performed by a Medical Professional or Phlebotomist who is qualified to take venous blood samples. You must not attempt to collect your own blood sample using this kit.
Please note that when you purchase this kit, you are responsible for sourcing your own qualified Medical Professional or Phlebotomist. If you would like us to arrange for one of our qualified Phlebotomists to visit your home or workplace, you can purchase our Phlebotomist IgG Antibody Test Kit.
When you purchase the COVID-19 IgG Antibody Test Phlebotomy Kit, you will receive:
This type of kit enables a venous sample to be collected. A venous sample is obtained from the vein, generally located in the crook of your elbow.
Abbott’s IgG Antibody Test has been evaluated by PHE for venous samples. Please see the report here.
This type of COVID-19 test is for people who want to find out if they have previously been infected with the coronavirus. We can supply COVID-19 IgG Antibody Test Phlebotomy Kits to individuals across the UK. Samples collected for the IgG Antibody Test will be examined by a CQC registered laboratory based in London.
Sample collection for COVID-19 IgG Antibody Test Phlebotomy Kit must be performed by a qualified Medical Professional or Phlebotomist.
Following this, the sample is sent to the government approved CQC registered laboratory that we have partnered with to offer this service.
Once the laboratory has received your home sample, they will use advanced technology to detect the presence of Immunoglobulin G (IgG) antibodies linked to SARS-CoV-2.
Please be advised that the results are highly accurate, with a sensitivity of 100% and a specificity of 99%. This applies when the test is taken at least 14 days after symptoms are first present.
Sensitivity refers to how effectively a test can identify those who have a specific illness or disease. This is also known as the ‘true positive rate.’ Specificity refers to how accurately a test can identify those who do not have a certain illness or disease. This is known as the ‘true negative rate.’
As stated in our Terms and Conditions, we process orders within 48 hours, providing that this order is placed before 12pm on a working day. If you purchase your testing kit after 12pm, your order will be processed within 48 hours from the next working day. Please note that this excludes weekends and bank holidays, and only applies to the working week, from Monday to Friday.
Following this, it will take another 48 hours for your testing kit to be delivered once you receive your tracking number.
We are doing everything we can to ensure that we stay on track with orders, and that they are completed within the specified time frame. We apologise for any inconvenience that may have been caused by unscheduled delays. At the current time, we are one of the only companies who are able to facilitate the high demand of antibody testing, and will continue to do so.
Yes. Please check our Terms and Conditions policy here.
As explained in our Terms and Conditions, we do not offer refunds for individuals who have used the testing kit and sent the sample to the laboratory. This is because there have been postage and equipment costs. Due to the fact that this is a medical product, we cannot offer a refund if it has been used.
No. The IgG Antibody Phlebotomy Kit confirms if you have previously been infected with the coronavirus.
If you would like to find out if you are currently infected with COVID-19, you should take the PCR test. The PCR test can help to determine if it is safe for you to return or remain at work.
Yes. It has been proven that people can be infected with SARS-CoV-2 without having experienced symptoms.
Yes, you can undergo sample collection at one of our sites across the UK. To do so, please follow this link and purchase our In-Clinic Phlebotomist Service. This service still uses Abbott’s IgG Antibody Test.
As well as this, you can purchase our Home IgG Phlebotomist service, where we will arrange for one of our qualified Phlebotomists to visit your home or workplace to collect a sample. You can find out more about this here.
When you have placed your order, this will be processed within 48 hours. This excludes weekends and bank holidays. Once processed, a tracking number will be issued and your test will be on its way.
Your test kit will be delivered to you within 48 hours after you have received your tracking number. Once you have received your kit, you should collect your sample and send this to the laboratory on the same day. When the laboratory has received your sample, you should be sent your results within 48 hours providing it is analysed during the working week (Monday – Friday) excluding bank holidays.
Please note that there are factors outside of our control such as postage and transportation which may cause delays to the timescale. Rest assured we are doing all we can to ensure that we work within the timescale, helping you to get the answers you need as quickly as possible.
We track the delivery of all the COVID-19 IgG Antibody Test Phlebotomy Kits that we provide. By doing so, we can make sure that our clients receive their orders.
When you purchase your COVID-19 IgG Antibody Test Phlebotomy Kit, you will receive an email with an estimated delivery date. We endeavour to send out the home antibody test kits within 2 working days after the order is processed. However, orders may be delayed due to high demand, or reasons beyond our control. If there are any delays with the delivery of your coronavirus test, we will inform you as soon as possible.
TNT are a third-party provider, who have their own systems in place. It may be that their systems are down due to high demand, or a new tracking number may have been assigned to your test kit. We advise that you contact TNT to rectify this. They may ask you to provide your name, address, and details of your purchase with us. Please note that the testing kits will be sent from London Medical Laboratory, and their address is Zone 1, Unit 2, Pensbury Street, London, SW8 4TJ.
You will be provided with a pre-paid postage envelope when you receive your IgG Antibody Phlebotomy Test Kit. This will already have the address of the laboratory. Please note that while your sample must be collected by a qualified practitioner, it is your responsibility to ensure that you send your sample off to the laboratory. You should send your sample to the laboratory on the same day that it is collected.
You must post your sample via a priority post-box for hygiene reasons. You can find out where your nearest priority post-box is by following this link.
The IgG Antibody Test does not yield instant results. While sample collection for the COVID-19 IgG Antibody Test Phlebotomy Kit can take place at home by a qualified practitioner, the sample must be sent to the CQC registered laboratory we have partnered with for examination. Therefore, results will not be instant. By choosing a pathology-based solution, we can ensure that our customers receive the most accurate results.
Once the laboratory has received your sample, you will be sent an email with a link to your results within 48 hours provided it is within the working week (Monday – Friday).
You will be sent an email with a link to your results. Rest assured, this online platform is secure. Your result will either be positive, borderline or negative for the presence of IgG antibodies linked to SARS-CoV-2.
Please be advised that results are processed within 48 hours from when the laboratory receive your sample. The laboratory is open from Monday to Friday between 9am and 5pm. If your sample is received on Friday, it will be processed on Monday.
If you receive a positive result from this type of antibody test, this means that you have previously been infected with COVID-19. It is important to remember that the IgG Antibody Test does not confirm that you are completely immune to SARS-CoV-2 or as to what level you may have had the virus.
The laboratory may be required to notify the relevant bodies such as Public Health England of your IgG Antibody Test results. By placing an order, you give our laboratory consent to do so.
You should still adhere to government advice such as social distancing whether you receive a positive or negative result from the IgG Antibody Test. Furthermore, if you or members of your household experience symptoms, you must still self-isolate, even if the coronavirus test has shown that you have already had COVID-19. This is because there is no evidence to prove that people cannot be infected with COVID-19 more than once.
If you receive a negative result from the IgG antibody test, this means that you do not have IgG antibodies related to SARS-CoV-2 and have probably not had COVID-19. It is important to note that some people cannot generate antibodies to fight an infection. Such individuals would receive a negative result, when they may in fact have had COVID-19.
There is currently no evidence that a person can be completely immune to SARS-CoV-2, or cannot be infected with the coronavirus more than once. Therefore, the IgG Antibody Test cannot confirm if a person is immune to COVID-19.
Generally, a negative result implies that you have not had COVID-19.
You may receive a false negative result if you take the IgG Antibody Test too soon after experiencing symptoms of the coronavirus. You should wait a minimum of 14 days (more accurate) after symptoms first appear before taking this type of coronavirus test. If you suspect you may have received a false negative, you should wait 7 days and take the test for a second time.
A borderline result means that there are not enough IgG antibodies to give a positive result. This means that the level of SARS-CoV-2 antibodies found in your blood sample is too low to be defined as a clear positive result.
A borderline result may mean the sample was taken too early after the infection.
If the sample was taken 14 days after symptoms were first present, we recommend you take the test again 7 days later. If this test was taken less than 14 days after the onset of symptoms, we recommend you retest 21 days after your symptoms first appeared. Testing after 21 days will allow for clarification of the result.
You will be required to pay a postage fee of £5 for a second kit to be sent out if you receive a borderline result.