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VIVO Body Shop – Delivery Information
Delivery Information – VIVO Body Shop
Haus of Skn Ltd (Company No. 15307427) trading as VIVO Body Shop
Registered Address: 71-75 Shelton Street, London, United Kingdom, WC2H 9JQ
Delivery Options
- Tracked Next Day Delivery (Mon-Thu): Tracked delivery to most UK locations, Monday through Thursday.
- Standard Next Working Day Delivery (Mon-Thu): Royal Mail aims for next working day delivery; not guaranteed and may take up to three working days. Complimentary on orders over GBP 30 (excluding refrigerated items).
- Express Next Day Delivery by 1 pm (Mon-Thu): Guaranteed delivery by 1 pm for orders dispatched Monday to Thursday.
- Express Next Day Delivery by 11 am (Mon-Thu): Guaranteed priority delivery by 11 am, Monday to Thursday.
- Standard First Class Delivery (Mon-Thu): Royal Mail or DPD first-class service, dispatched Monday-Thursday to most UK destinations.
- Express Saturday Delivery (orders by 3 pm Friday): Guaranteed Saturday delivery for orders placed by 3 pm on Friday.
- Express Saturday Delivery by 11 am (orders by 3 pm Friday): Guaranteed Saturday morning delivery by 11 am for orders placed by 3 pm on Friday.
Important Notice
Given the medicinal nature of our products, we operate a strict no-return, no-refund, and no-exchange policy once products are dispatched. This does not affect your statutory consumer rights under UK law.
Contact Us
Postal: 71-75 Shelton Street, London, United Kingdom, WC2H 9JQ
Happy Customers
16,402 Reviews and CountingReviews
I just did my Crylipolysis and Aqualyx injection today at the clinic in Palace street. The whole experience was great. Diana was fantastic. She explained everything to me, made me feel comfortable, answered all my queries and had the lightest of hands that I did not feel anything during the multiple injection of Aqualyx. The Cryolipolysis was painless and Diana always made sure I’m comfortable all the way. I had the best experience in Vivobody studio Palace street. Highly recommend Diana as well. :)
I’ve now completed my three-session treatment at the Victoria salon, all delivered by Diana, and I honestly can’t recommend her enough. She’s professional yet genuinely friendly and empathetic, always taking the time to understand things from the client’s perspective. Diana consistently made me feel at ease and comfortable, with great communication throughout each session. A fantastic experience from start to finish.
Had a session of Cryolipolysis with Taylor today. She is very professional, knowledgeable and knows her stuff. Very happy with the treatment and the information she provided me during the session. Was so impressed that I booked next 2 sessions and referred my wife too. Looking forward to the next sessions!
Just had my second fat freezing session with Taylor and I'm really happy with the service.
Taylor is just amazing, really knows her stuff, great chat and a lovely person! Will be back again for sure
Had my first Hifu facial today with Cherie. She was friendly, explained everything to me and made me feel welcome. Can't wait for my next one.
Diana was a very helpful and professional practitioner for me and I’d recommend Vivo body to people I know happily…
Charie done my treatment today. She was so welcoming and made me feel at ease straight away. I am already delighted with my results from my hifu treatment and will be back.
This was my first time having any procedures done like this and Justine had made me feel so comfortable the whole way through. She explained in detail what each part of the procedure was going to do and was happy to answer any questions I asked her. Such a lovely, friendly environment. Already looking forward to my next one in a few weeks time!