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Welcome Pack
On behalf of the entire team at Vivo Body Studio, we would like to extend a warm welcome and express our sincere gratitude for choosing us for your upcoming appointment. We are delighted to have you as a valued customer and appreciate the trust, dedication, and commitment you have shown in us. Your decision to select Vivo Body Studiois truly appreciated, and we are committed to providing you with exceptional service and care during all your future appointments. Our team is dedicated to ensuring that your experience with us is nothing short of excellent, and we strive to meet and exceed your expectations at every visit. Your satisfaction and well-being are our top priorities, and we are here to provide you with the highest quality of service and personalized care. We are excited to embark on this journey with you and provide you with the best possible experience at Vivo Body Studio. Thank you for your trust, and we look forward to your appointments moving forward. As your appointment approaches, we would like to provide you with important information relating to your visit. Please take a moment to review the following details as this includes arrival instructions, important information, as well as the terms and conditions you will need to be aware of. Should you have any questions, need further clarification, or have specific concerns, please do not hesitate to reach out to us. Our team is here to assist you and address any inquiries you may have.
On the day of your treatment, you will be introduced to aftercare creams and serums that complement non-surgical, non-invasive aesthetic treatments. These aftercare products are standard in the aesthetics industry and are strongly recommended to enhance the results of your treatment. While these products are detailed on our website, your consultant will provide a more thorough explanation on the day of your treatment, however, further information about these can be found below.
Skincule C-Tox: Collagen Toxin protects and nourishes the skin surface. It exerts its effect in the epidermal, dermal and SMAS layers and triggers the production of various signal peptides. These is turn reach the tissues and penetrate the deeper layers of the skin. Matrixyl, a pentapeptide stimulates fibroblasts to aid in collagen synthesis and the formation of natural hyaluronic acid.
HD Lipolysis Cream: The lipo freeze thermal cream promotes lipolysis, regulates the lymphatic system to remove adipose fat cells and promotes lymphatic circulation. It assists in speeding up the removal of adipose fat cells and toxins by opening the lymphatic system channels.
Post-Treatment Tightening Gel: This provides essential nutrients to old and new collagen fibres. It also aids in recovery and rehydrates the treatment area much quicker than without.
It’s important to note that most non-surgical treatments are not singular procedures. For instance, procedures like the Cryolipolysis & HIFU typically require two to four sessions, while radiofrequency & ultrasonic treatments may recommend a course of three to six sessions for optimal results. Additional sessions are often necessary to achieve the best outcomes. Your consultant will introduce you to our in-clinic packages, which offer great deals for future appointments.
Prior to your appointment, you will receive consultation forms via our booking system. Kindly complete these forms before your arrival to expedite the process and allow us to assess your information efficiently. If you have any questions regarding the forms, please don’t hesitate to contact us at 0300245974.
We kindly request that you arrive 15 minutes early for your appointment. This buffer time will give you the opportunity to relax and prepare adequately. Late arrivals may impact the overall treatment time, so arriving promptly will ensure a smooth and timely experience.
Terms and Conditions
Once a payment or deposit is made, it becomes non-refundable. Should you wish to reschedule your appointment, we require a minimum of 48 hours’ notice to do so. Please be aware that attempting to reschedule within less than 48 hours’ notice may result in a new deposit fee. This policy is in place as we work on a back-to-back basis and value proper scheduling arrangements.
You are welcome to reschedule your appointment as many times as needed, as long as we receive the necessary 48 hours’ notice. Failure to provide adequate notice may result in additional fees for rescheduling.
If you arrive more than 10 minutes late to your scheduled appointment, the allotted time for your treatment may be shortened, or you may be required to pay a new deposit for a new appointment. We kindly request that you arrive on time to avoid any disruptions to your treatment.
Please ensure that you carefully read the contraindications and provide honest answers when booking your appointment. If you fail to disclose any contraindications and are turned away on the day of your appointment, you will not be entitled to a refund.
We appreciate your understanding and cooperation with our policies, as they are designed to provide the best service to all our clients. If you have any questions or require further clarification on any of these terms, please do not hesitate to contact us on 0330 0245974. We are open Monday to Friday 9am – 6pm and Saturday 9am – 4pm.
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Happy Customers 
Just completed my sixth session at Vivo Clinic with Rebecca. Fantastic results with lemon bottle and ultrasound on double chin. Definitely recommended. I had a fabulous HIFU Facial treatment with Roseanne today my skin already looks amazing. Roseanne made me feel very much at ease and explained how the treatment works and what it involved, she is excellent and obviously has a lot of experience making this treatment such a great experience. She is a very knowledgeable therapist. Oh wow what a fabulous treatment I had with Roseanne today. Although the Hifu facial is a little uncomfortable, Roseanne was excellent, explaining the whole process. She was extremely knowledgeable and put me at ease. I can see the results already. I’ll definitely be back. I had my first treatment of aqualyx on my stomach area and found the treatment perfect. There was little to no pain and sapphire was really helpful when answering my questions and gave really good advice and service. I would definitely recommend this clinic for treatments. Thank you to Yolanda and Rosanne, plasma performed , I have had this done in other clinics, but the knowledge and respect I received from these two ladies , I cannot praise them highly enough, thank you girls Rebecca was lovely throughout my treatment…very good at her job! Thank you! This is my second time at Vivo and I am super happy with my treatments.
This time around I had the pleasure of having Diana as my therapist and she was amazing. She explained everything in a simple and detailed way, allowed me to feel part of my treatment, recommended additional treatments with no pressure, and made me feel really at home.
When you are getting these kind of treatments it is very personal and you need to feel comfortable with your therapist and feel they know what they are doing.
Well my treatments were done over 2 plus hours and Diana really showed her expertise in the business of beauty. Sharing some of her previous experience and making me feel even more at ease.
Vivo has great prices and amazing people. In a neat, clean and welcoming space.
Highly recommended.
Thanks for everything Diana, I’ll be back again soon :)
JB. Sapphire is a highly skilled and professional therapist with a warm and friendly demeanor. She possesses extensive knowledge and has a strong reputation for providing safe and reliable care. I've undergone several treatments with her, including a recent Morpheus8 procedure, and I can't praise her enough! So far I had 2 sessions with Sapphire. She is a wonderful consultant. Friendly and professional. Very knowledgeable in the work she does.Definitely I would recommend Sapphire. I have booked more treatments with her.
This time around I had the pleasure of having Diana as my therapist and she was amazing. She explained everything in a simple and detailed way, allowed me to feel part of my treatment, recommended additional treatments with no pressure, and made me feel really at home.
When you are getting these kind of treatments it is very personal and you need to feel comfortable with your therapist and feel they know what they are doing.
Well my treatments were done over 2 plus hours and Diana really showed her expertise in the business of beauty. Sharing some of her previous experience and making me feel even more at ease.
Vivo has great prices and amazing people. In a neat, clean and welcoming space.
Highly recommended.
Thanks for everything Diana, I’ll be back again soon :)
JB.