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Welcome Pack
On behalf of the entire team at Vivo Body Studio, we would like to extend a warm welcome and express our sincere gratitude for choosing us for your upcoming appointment. We are delighted to have you as a valued customer and appreciate the trust, dedication, and commitment you have shown in us. Your decision to select Vivo Body Studiois truly appreciated, and we are committed to providing you with exceptional service and care during all your future appointments. Our team is dedicated to ensuring that your experience with us is nothing short of excellent, and we strive to meet and exceed your expectations at every visit. Your satisfaction and well-being are our top priorities, and we are here to provide you with the highest quality of service and personalized care. We are excited to embark on this journey with you and provide you with the best possible experience at Vivo Body Studio. Thank you for your trust, and we look forward to your appointments moving forward. As your appointment approaches, we would like to provide you with important information relating to your visit. Please take a moment to review the following details as this includes arrival instructions, important information, as well as the terms and conditions you will need to be aware of. Should you have any questions, need further clarification, or have specific concerns, please do not hesitate to reach out to us. Our team is here to assist you and address any inquiries you may have.
On the day of your treatment, you will be introduced to aftercare creams and serums that complement non-surgical, non-invasive aesthetic treatments. These aftercare products are standard in the aesthetics industry and are strongly recommended to enhance the results of your treatment. While these products are detailed on our website, your consultant will provide a more thorough explanation on the day of your treatment, however, further information about these can be found below.
Skincule C-Tox: Collagen Toxin protects and nourishes the skin surface. It exerts its effect in the epidermal, dermal and SMAS layers and triggers the production of various signal peptides. These is turn reach the tissues and penetrate the deeper layers of the skin. Matrixyl, a pentapeptide stimulates fibroblasts to aid in collagen synthesis and the formation of natural hyaluronic acid.
HD Lipolysis Cream: The lipo freeze thermal cream promotes lipolysis, regulates the lymphatic system to remove adipose fat cells and promotes lymphatic circulation. It assists in speeding up the removal of adipose fat cells and toxins by opening the lymphatic system channels.
Post-Treatment Tightening Gel: This provides essential nutrients to old and new collagen fibres. It also aids in recovery and rehydrates the treatment area much quicker than without.
It’s important to note that most non-surgical treatments are not singular procedures. For instance, procedures like the Cryolipolysis & HIFU typically require two to four sessions, while radiofrequency & ultrasonic treatments may recommend a course of three to six sessions for optimal results. Additional sessions are often necessary to achieve the best outcomes. Your consultant will introduce you to our in-clinic packages, which offer great deals for future appointments.
Prior to your appointment, you will receive consultation forms via our booking system. Kindly complete these forms before your arrival to expedite the process and allow us to assess your information efficiently. If you have any questions regarding the forms, please don’t hesitate to contact us at 0300245974.
We kindly request that you arrive 15 minutes early for your appointment. This buffer time will give you the opportunity to relax and prepare adequately. Late arrivals may impact the overall treatment time, so arriving promptly will ensure a smooth and timely experience.
Terms and Conditions
Once a payment or deposit is made, it becomes non-refundable. Should you wish to reschedule your appointment, we require a minimum of 48 hours’ notice to do so. Please be aware that attempting to reschedule within less than 48 hours’ notice may result in a new deposit fee. This policy is in place as we work on a back-to-back basis and value proper scheduling arrangements.
You are welcome to reschedule your appointment as many times as needed, as long as we receive the necessary 48 hours’ notice. Failure to provide adequate notice may result in additional fees for rescheduling.
If you arrive more than 10 minutes late to your scheduled appointment, the allotted time for your treatment may be shortened, or you may be required to pay a new deposit for a new appointment. We kindly request that you arrive on time to avoid any disruptions to your treatment.
Please ensure that you carefully read the contraindications and provide honest answers when booking your appointment. If you fail to disclose any contraindications and are turned away on the day of your appointment, you will not be entitled to a refund.
We appreciate your understanding and cooperation with our policies, as they are designed to provide the best service to all our clients. If you have any questions or require further clarification on any of these terms, please do not hesitate to contact us on 0330 0245974. We are open Monday to Friday 9am – 6pm and Saturday 9am – 4pm.
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Happy Customers
Been using Vivo clinic for a while and just wanted to mention the level of service provided from Tash is unbelievable. Sometimes its not the product you come back for its the level of service. Tash has always been brilliant and goes the extra mile each time. Credit to the company!
I have been going for treatments with Rosanne in the Belfast clinic for the past couple of years. 5-star treatment every time! Rosanne is very knowledgeable about all the various treatments and great with recommendations tailored to your needs. Would highly recommend.
Tasha was amazing she explained everything and she was very welcoming. She was amazing at what she did and her advice was great. I definitely will be going back here.
I had a radio frequency facial, hifu facial and plasma pen treatment with Cherie. I am thrilled with the results and found the whole experience very relaxing. As a 59 year old woman, my complexion has never looked as good as it does now for a long time. I would definitely recommend the treatments and of course Cherie. I will be returning for more treatments.
Hi
I had Tini as my therapist at the Manchester Vivo clinic she was amazing, she explained the treatment in detail, was thorough and efficient and professional - I would give her 10/10 and highly recommend her - A BIG Thanks to Tini xxx
This was my second treatment. The salon is lovely with a pleasant waiting area. My therapist, Misbah was knowledgeable and professional and put me at ease straight away with her friendly demeanor - I felt comfortable and relaxed throughout. The treatment is slightly uncomfortable but I chose to have the highest setting to get the maximum benefits - you can reduce it to a lower setting if you find it uncomfortable. I would definitely recommend going - try and book with Misbah as she goes the extra mile to make you feel relaxed and pampered.
Again had a treatments with Rosanne, a chin reduction, all I can say a game changer, definitely always take Roseanne recommendations, it makes a great to go to a cosmetologist, that face is not like plastic and recommends non injectables as a treatment , thank you Roseanne 🤩
I just had my last set of fat freezing with Taylor yesterday and as usual a lovely experience, Cherie did my previous sessions and both ladies are so friendly and knowledgeable. For all my sessions I felt comfortable and was put at ease as they answered all my questions. Great experience with both Taylor and Cherie would definitely book again, even for a nice afternoon of chatting with them! 10/10 service xxx
I had a wonderful experience with Rebecca in the Belfast clinic. She was very caring and professional. I felt comfortable and relaxed during the
treatment. Highly recommend Vivo Clinic in Belfast.
I had Tini as my therapist at the Manchester Vivo clinic she was amazing, she explained the treatment in detail, was thorough and efficient and professional - I would give her 10/10 and highly recommend her - A BIG Thanks to Tini xxx
treatment. Highly recommend Vivo Clinic in Belfast.